Ramona Smith, a 31-year-old Houston teacher, has faced many challenges, including coaxing her son through cancer and struggling through a divorce.
But Smith believes life is about more than what knocks you down, it’s about the lifelines people offer to help you back up.
One of Smith’s lifelines was the mentorship she found in Toastmasters, a non-profit educational organization that teaches public speaking and leadership. In her 2018 speech, “Still Standing,” Smith posed as a fighter on stage and talked about surviving round after round with life but bouncing back again. Her accomplishments include dropping out of college four times (before graduating at the top of her class) and, most recently, being crowned the Toastmasters World Champion of Public Speaking in Chicago.
Smith outlasted 30,000 other competitors over six months of competition before being named the champion in August. Her success comes not only from her will to fight but from one speaking technique that helped her connect:
“If my hands are open to the audience, and my fists are not closed, and my arms are not too tight toward my body, it just makes the audience feel more connected, like I’m really open,” Smith said. “I’m vulnerable, and I want to give you all of me. And it makes me look relaxed and comfortable.”
Dananjaya Hettiarchchi, a human-resources specialist who won the Toastmasters competition in 2014, broke down the effectiveness of this technique:
“If you really concentrate, when you look at the inside of your palm, your eye relaxes,” Hettiarchchi said. “And a lot of great speakers, they open their palms towards the audience, showing more openness. And that allows the audience to connect with the speaker better, as opposed to showing the back of your hand.”
Best Body Language for Effective Presentations
If a simple gesture can have such an impact, what other nonverbal communication can increase our impact? Check out these tips from some of the world’s most personable communicators to increase your own credibility.
- Open your hands toward the audience to relax and connect.
- Use facial expressions with purpose. Sometimes when we’re nervous our face freezes up. If you don’t have an expressive face, work with a mirror to see how your expressions reinforce your message. Give your entire talk silently (while forming each word) and let your face do the communicating!
- Maintain intentional eye contact. Leaders who speak over people’s heads or get buried in their notes seem impersonal or insincere. When you speak, move from face to face, making eye contact with one person at a time to ensure your audience is engaged. When answering a question, use extended eye contact to convey sincerity.
- Hide, clasp, or fidget with your hands. This implies you don’t believe what you’re saying, or shows meekness that fails to command attention. Instead, keep your arms forward in an open manner. Use your hands to explain your point through confident, concise movements.
- Plan your gestures in advance. Physical expression in presentations should arise spontaneously. Though body language is important, planned movements will seem awkward or inauthentic. Instead, plan key moments where you might take a different position in the room or how you will use visual aids to keep communication transparent.
- Roam aimlessly or exhibit poor posture. Body language communicates a lot about your character, so pacing can make you seem jumpy or slumped shoulders may convey discouragement and apathy. Instead, move with purpose in your presentations. Aim for a neutral position, sitting or standing tall like a string is connecting your head to the ceiling.
Remember, the most important visual you can show your audience is yourself! Sharpen non-verbal communication skills and reap the benefits of credibility and respect!